Last Updated: January 20, 2026
Privacy Policy
At LUMÉ, we believe transparency is the foundation of trust. Here is how we protect and manage your personal data.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload photos for skin analysis, or communicate with us. This includes your name, email address, skin analysis data, and payment information processed securely by our partners.
2. How We Use Your Data
Your photos are processed instantly by our AI algorithms to generate your skin report. We strictly use this data to provide personalized routine recommendations and product suggestions. We do not sell your biometric data to third parties.
3. Data Sharing & Security
We implement industry-standard security measures to protect your personal information. Your payment data is handled by certified payment processors “iyzico” and is never stored on our servers.
4. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can manage your privacy settings directly from your profile dashboard.
Have questions about your data? Contact our Data Protection Officer at privacy@us.co.